Mobile phone turned off? Out of the network coverage area? . . . Be aware that up to 70% of the people calling you will not leave a message in your voice mailbox.

Redmond Software’s Missed Call Alerts Solution monitors incoming calls to inactive service subscribers, evaluates whether or not a voice mail message may have been left in the subscriber mailbox, and notifies conveniently, trough SMS messages, the occurrence of missed call events to the service subscribers once they become active again (mobile phone turned on inside the network coverage area).

Redmond Software’s Missed Call Alerts Solution supports diverse monitoring methodologies for the detection of missed call events. SS7 link monitoring, ISUP loopback, Intelligent Network and quasi real-time CDR processing are some of the possible techniques used on the implementation of this service.

Enhanced alerting message configuration capabilities provide great flexibility on how missed call events are notified to the service subscriber, such as programmable text and bundled notifications (single message for several missed call events).

Additional value added alerting services can be provided through advanced optional features such as Notify Me. Once a missed call has been detected, where the calling party is also a network subscriber, this feature provides the means for alerting the calling party, through an SMS message, when the called party became available for receiving calls.

In addition to Notify Me, through the Ring Again call completion optional feature, when a missed call event takes place, the calling party can instruct to the system to automatically establish a call between both parties whenever the called party becomes available for receiving calls.

Through the project life cycle, from the business plan elaboration and project viability analysis, to solution design, integration, implementation and support, Redmond Software experienced professionals collaborate with your project team in order to assure that requirements and objectives are successfully met, providing a way to maximize your return on investment and customer satisfaction.